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Terms of use

USE OF SERVICE You may use the Service only if you can form a binding contract with Company, and only in compliance with this Agreement and all applicable local, state, national, and foreign laws, rules and regulations. If your minor children use the Service, you are solely responsible for such use, including, without limitation, any purchases your minor children make through the Service. Any use or access to the Service by anyone under 13 is strictly prohibited and in violation of this agreement and you agree that you will not allow your minor children under the age of 13 to engage in such use. You may not use the Service if you have previously been removed or banned from the Service by Loodoo Store.

Use of the Service and/or Products requires a compatible computer, Internet access (fees may apply), and certain software (fees may apply), and may require obtaining patches, updates or upgrades from time to time. Because use of the Service and/or Products involves hardware, software, and Internet access (high speed Internet access is strongly recommended), your ability to use the Service and/or Products may be affected by these factors. You are responsible for being aware of any particular system requirements of any Product and for your ability to meet such requirements, which may change from time to time. Applicable system requirements at the time of purchase can be found on the information page for each Product. Certain Products also may require you to register an account with a third party (which may require an initial and/or ongoing fee) or to install third party software and content in connection with their use. Loodoo Store does not assume any responsibility or liability for any such fee, account or third party software or content. Physical copies Products are not available. If you are having difficulty downloading the Product or encounter any other issues with the purchase, download or activation of a Product, you should contact us at our support service.

The Service is only for sales of products or product rights (collectively, "Products") to end user customers for their personal, non-commercial use. The personal information you submit to the Service is subject to Loodoo Store Privacy Policy which is expressly made part of these Terms. You agree to provide accurate, current, and complete information required to register with the Service and at other points as may be required in the course of using the Service.

Once you make a purchase, you will receive a unique download page. You shall not, directly or indirectly, disclose the unique URL for your download page to anyone else or use anyone else's download page. You are solely and entirely responsible for all activities that occur on your download page. Loodoo Store shall not be responsible for any losses arising out of the unauthorized use of your download page.

Do not create, use, make available and/or distribute cheats, exploits, automation software, robots, bots, mods, hacks, spiders, spyware, cheats, scripts, trainers, extraction tools or other software that interact with or affect Loodoo Store services in any way (including, without limitation, any unauthorised third party programs that intercept, emulate, or redirect any communication between Loodoo Store or its partners or any unauthorised third party programs that collect information about Loodoo Store Services).

Do not interfere with Loodoo Store or third party network software or other software including via tunnelling, code injection, modifying or changing Loodoo Store software, using any other similar software together with Loodoo Store services or Loodoo Store content, through protocol emulation, or through creation or use of private servers. Do not access or attempt to access areas of loodoostore.com or Loodoo Store servers that have not been made available to the public.
RESTRICTIONS This platform is meant for Users worldwide; however, there may be some differences in terms of the Games offered, depending on where the User is located.

In the case of Games in which regional restrictions apply, User shall be guaranteed access to the game only in the country where the purchase was made, even though it may be possible to access this particular game in a country other than the one where the purchase was made.

If the restriction described in section above applies, the use of any technological tool, such as, but not limited to, Proxy and VPN, is forbidden for accessing Games in a country other than the one in which the license was acquired by User.
PAYMENTS Your purchase price will include the price of the Product plus any applicable taxes in effect on the time of purchase, and based on country data you provide on your download page. Loodoo Store reserves the right to change prices and availability of Products at any time. Failure on Loodoo Store part to invoice you for any applicable taxes does not relieve you of the liability to pay such taxes, and you must pay to the applicable taxing authority any such taxes which may be due as a result of your purchase through the Service.

The Service uses PayPal, and other payment providers as may be indicated on the purchase page. You agree to pay for all Products you purchase through the Service, and that we may charge your chosen payment method for any products purchased, and for any additional amounts (including any taxes, late fees, and any amounts donated to charity as applicable) as may be accrued by or in connection with your account. All fees will be billed to the payment method you designate during the checkout process. Billing to your selected payment method occurs at the time of purchase. If you use the services of an alternate payment method provider such as PayPal, you will be bound by that party's terms and conditions, which are available on that party's website. You also may be required to create an account with such payment method provider and to provide that payment method provider with your credit card or other details. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

We may change the payment methods available on the Platform at any time, as well as any companies responsible for their intermediation. We will do our best to keep all users notified prior to any changes.
LOODOO STORE ACCOUNT To buy Loodoo Store content, you will need to set up a Loodoo Store account. This will involve creating a password (which is encrypted so we can’t access it) and a username, plus giving us (for identification purposes) your email address. Please make sure your login credentials are kept secure and your account is used properly. In your Loodoo Store account settings you can also optionally set your country of residence, birthday and other information.

Your Loodoo Store account and Loodoo Store content are personal to you and cannot be shared with, sold, gifted or transferred to anyone else. Your access to and use of them is subject to Loodoo Store rules which are set out here, as updated or amended when necessary.
DELIVERY OF PRODUCT On occasion, technical problems may delay, interrupt or prevent the download or activation of your Product. Your exclusive and sole remedy with respect to any Product that is not downloadable or able to be activated within a reasonable period will be either replacement of such Product, store credit or refund. Loodoo Store shall have no liability for issues encountered with downloading, activating or using Products due to factors beyond its control, including your computer's performance and the speed of your internet connection. In some cases certain Products may be games that are still in development. You understand that in some instances Product release dates may be delayed and that release dates and times posted on the Service are only estimates, and you will not be entitled to any refund for a delayed product release date. Our obligation to deliver any Product to you shall be complete at the time when and place where you first receive the information necessary to commence downloading such Product. In all circumstances it is your responsibility to ensure that the Product is correctly and completely installed on your computer. Once a Product is purchased and you receive the Product, it is your responsibility to keep the Product from being misplaced, damaged or destroyed. Loodoo Store encourages all its users to appropriately back up the Product files and any other elements associated with the Products. CUSTOMER SERVICE For assistance with billing questions or other order inquiries, please contact us at our support page. If you cannot find the answers you are seeking in our knowledge base, you can send us an email from that page. REFUND POLICY Certain restrictions apply to sales of Products sold through the Service that might not otherwise apply to physical goods. Refunds will not necessarily be issued due to your dissatisfaction with the Product or if your computer does not meet the minimum Product requirements. If you feel you qualify for a refund, please contact Customer Service. Refunds will be issued solely at Loodoo Store discretion.

Users who purchase items on the Platform may exercise their right of cancellation up to seven (07) days after receipt of the product by using the contact forms available on the Platform. The official channels, the e-mail support@loodoostore.com our contact form may be used to initiate the procedure.

After the initial contact with Loodoo Store, user shall receive a confirmation of the request of his or her cancellation rights, and the object of the request shall be unavailable until analysis by Loodoo Store. The request shall be subject to analysis according to the requirements described in these Terms of Use and Conditions of Navigation. In the event of compliance with the requirements, User shall receive detailed instructions on how to proceed. Such instructions include, but are not limited to, information regarding cancellation of the product, as well as the methods adopted by Loodoo Store to make a refund.

The refund can only be made if user has not made use of his or her license. Such license is considered to be the viewing of the activation code in the user account and/or the conclusion of the download.

In the absence of the above requirements, we reserve the right not to accept the return of the item and not to proceed with its refund.

Loodoo Store shall refund the amount paid using the same payment method chosen in the purchase process within thirty (30) days after validity of refund has been confirmed.
TERMINATION You may terminate this Agreement at any time and without giving any reason by completely ceasing to use Loodoo Store Services. If you would like us to delete your account please contact our Support Team here. Termination will not affect already existing rights or obligations of us or you.

If you materially breach this Agreement, we reserve the right to suspend or cancel your access to Loodoo Store services and content. By material breach of the Agreement we mean a serious breach which could cause significant harm to Loodoo Store, Loodoo Store users, as well as, in particular breach of the provisions in the use of service section above. If we suspend or cancel your access to Loodoo Store we'll take reasonable steps to contact you to explain why we've done this and what (if anything) you can do as a result.
CHANGES TO THE AGREEMENT We may change this Agreement if it's necessary e.g. for legal reasons or to reflect changes in Loodoo Store services or content. If so, we will make the changed Agreement available online at here and (if you have a Loodoo Store account) email you to let you know about the changes