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Privacy Policy

Loodoo Store has created this Privacy Policy to let users of loodoostore.com (individually and collectively, the “Service”), know what information we collect when you visit the Service, why we collect it, and how it is used. This Privacy Policy explains the data collection and use practices of the Service; By using the Service, you consent to the data practices prescribed in this Privacy Policy and agree to our Terms and Conditions. WHAT INFORMATION WE COLLECT When you register a Loodoo Store account with us, you will need to provide us: (a) your username; (b) your email address and (c) a password (which is encrypted so that we don’t have access to it). In your Loodoo Store account settings you can also set your date of birth and your geographical location. This information will be protected by your Loodoo Store account password. You are responsible for keeping it safe - please don't share it with anyone.

When you use our services we may also collect the following information (how we use it is described later in this document):

(a) Technical details about devices which you use to access our services, including: Internet and/or network connection (including your IP address); mobile device identifiers; your operating system, browser type or other software; your hardware details; or other technical details provided by your web browser. This is technical data about our users and their actions and patterns, which does not provide personal information;

(b) Details of your use our services including, but not limited to: metrics information about when and how you use Loodoo Store services (such as what game(s) you are browsing); traffic data; your geographical location; your purchase history; emails received; and links accessed;

(c) Other information required in order to help you with any queries/support you may need assistance with via forums or customer support; and

(d) limited payment processing information, including as applicable your credit card number, name and email address (on a hashed/anonymised basis as applicable).

(e) any other information which you supply us via our services;
METHOD OF COLLECTION The methods that may be used on the Service to collect Usage Information include:

Log Information: Log information is data about your use of OUR Service, such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, which is stored in log files.

Information Collected by Tracking Technologies: Cookies, web beacons (also known as "tracking pixels"), embedded scripts, location-identifying technologies, device fingerprinting, in-app tracking methods, and other tracking technologies now and hereafter developed may be used to collect information about your interactions with the Service or e-mails, including information about your browsing and activity behavior.


When you visit the Service, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your device that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the Service. A cookie may also convey information about how you browse Loodoo Store to us. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

Web Beacons ("Tracking Pixels").

Web beacons are small graphic images, also known as "internet tags" or "clear gifs," embedded in web pages and e-mail messages. Web beacons may be used to count the number of visitors to the Service, to monitor how users navigate the Service, and to count content views.

Embedded Scripts.

An embedded script is programming code designed to collect information about your interactions with the Service. It is temporarily downloaded onto your device from our web server or a third party with whom we work, is active only while you are connected to the Service, and deleted or deactivated thereafter.

Location-identifying Technologies.

GPS (global positioning systems) software, geo-filtering, and other location-aware technologies locate (sometimes precisely) you for purposes such as verifying your location and delivering or restricting relevant content based on your location.

Device Fingerprinting.

Device fingerprinting is the process of analyzing and combining sets of information elements from your device's browser, such as JavaScript objects and installed fonts, in order to create a "fingerprint" of your device and uniquely identify your device and applications.

In-App Tracking Methods.

There are a variety of Tracking Technologies that may be included in mobile applications, and these are not browser-based like cookies and cannot be controlled by browser settings. Some use device identifier, or other identifiers such as "Ad IDs" to associate app user activity to a particular app and to track user activity across apps. You can stop all collection of information via our mobile applications by uninstalling them. Also, you may be able to exercise specific privacy choices, such as enabling or disabling certain location-based services, by adjusting the permissions in your mobile device.
INFORMATION FROM OTHER SOURCES We may obtain information about you from other sources, including service providers and third parties, and combine such information with information we have collected about you. For example, we may obtain information about purchases you make from our billing processors. To the extent we combine such third party sourced information with Personal Information we have collected about you on the Service, we will treat the combined information as Personal Information under this Privacy Policy. We are not responsible for the accuracy of any information provided by third parties or third party policies or practices. WHERE WE STORE YOUR INFORMATION All information you provide to us is stored on our secure servers or those of our trusted partner services. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction or damage. Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee 100% security of your data transmitted to our servers; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security to prevent unauthorized access to our servers. HOW IS THE INFORMATION USED We will use the above information in the following ways:

To ensure that OUR services are presented in the most effective manner for you and for your computer or other device from which you access Loodoo Store services.

To provide you with information, products or services that you request from us and which we feel may interest you - in particular, we may send you newsletters or emails about Loodoo Store services (of course, it’s optional).

To carry out our obligations arising from any contracts between you and us.

To allow you to participate in interactive features of Loodoo Store services when you choose to do so.

To notify you about changes to our services.

To improve or modify our services, for example based on which games you like more and how you play them.

To calculate conversion rates and other elements of our performance.

In connection with the services of our Partners, such as payment processors, located in and outside our region, but only to the extent necessary to provide those services.

To complete any required anti-money laundering or antifraud reviews required by applicable governments or authorities or applicable legal requirements and regulations.
HOW THE INFORMATION CAN BE SHARED OR DISCLOSED Our agents, vendors, consultants, and other service providers may receive, or be given access to your information, including Personal Information and Usage Information, in connection with their work on our behalf. These service providers are prohibited from using your Personal Information for any purpose other than to provide this assistance, although we may permit them to use aggregate information which does not identify you or de-identified information for other purposes.

We must disclose Personal Information about you in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also share information about you with third parties for any purposes consistent with our statements under this Privacy Policy, including as follows:

To complete and support your purchases on the Service. For example, we may disclose information to third party payment processors.

To third party social networks at your direction, e.g. when you "tweet" or "like" something on the Service.

If required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Loodoo Store or the Service; (2) protect and defend the rights or property of Loodoo Store; or (3) act in urgent circumstances to protect the personal safety of users of Loodoo Store, its web sites or the public.

In addition, from time to time, we may run contests, special offers, or other events or activities ("Events") on the Service together with a third party partner. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties' use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events.
CHANGES TO THE PRIVACY POLICY We may change this Privacy Policy if we think it's necessary, e.g. for legal reasons or to reflect changes in our services. If so, we will make the changed Privacy Policy available online and (if you have a Loodoo Store account) we'll email you to explain the changes. We will also update the “Last Updated” date.

Once we change the Privacy Policy, it will become legally binding on you 30 days after we post it online. During that period, you're welcome to contact us if you have specific questions about the changes.